{"id":678,"date":"2024-10-18T15:58:57","date_gmt":"2024-10-18T07:58:57","guid":{"rendered":"https:\/\/gentlehill.my\/?page_id=678"},"modified":"2025-07-25T10:12:08","modified_gmt":"2025-07-25T02:12:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/gentlehill.my\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.27.2″ _module_preset=”default” background_color=”#3baaa1″ use_background_color_gradient=”on” background_color_gradient_stops=”#27738d 0%|rgba(119,119,119,0.42) 50%|rgba(46,91,97,0) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/gentlehill.my\/wp-content\/uploads\/2024\/11\/Dignified-Aging-.png” background_position=”top_center” custom_padding=”100px||100px||true|false” bottom_divider_color=”#e5e8f0″ bottom_divider_height=”8vw” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” width=”70%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|tablet” custom_margin=”20px||-45px||false|false” global_colors_info=”{}” width__hover_enabled=”off|desktop”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”FAQ” _builder_version=”4.27.2″ _module_preset=”c16985e1-e0d6-4022-964d-e2bfc04fa633″ header_font=”|500|||||||” header_text_color=”#ffffff” header_font_size=”45px” header_line_height=”1.1em” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” header_font_size_tablet=”32px” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Frequently Asked Questions<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”1.\tWhat is the monthly cost of Gentle Hill?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|phone” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\u6211\u4eec\u7ed9\u4e88\u5e02\u573a\u5177\u6709\u7ade\u4e89\u529b\u7684\u5b89\u8001\u9662\u670d\u52a1\u4ef7\u683c\u3002\u6211\u4eec\u4e3a\u67d4\u4f5b\u5dde\u7684\u5e74\u957f\u8005\u63d0\u4f9b\u5404\u79cd\u9ad8\u6548\u76ca\u7684\u89e3\u51b3\u65b9\u6848\u3002\u8054\u7cfb\u6211\u4eec\uff1a +607-818 0388 \/ +6016-822 2599<\/a> .<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”2.\tWhy should we choose Gentle Hill?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Gentle Hill provides our residents with a dignified and fulfilling aging<\/a> experience. Through tailored training for our staff and a thoughtful environment, we foster respect and independence while meeting each resident\u2019s individual needs.<\/p>\n

\u6211\u4eec\u4e3a\u4f4f\u6237\u63d0\u4f9b\u7269\u7406\u6cbb\u7597\u3001\u5148\u8fdb\u7684\u62a4\u7406\u670d\u52a1\u3001\u4e13\u4e1a\u62a4\u7406\u3001\u533b\u751f\u7684\u57fa\u7840\u54a8\u8be2\u4e0e\u8bc4\u4f30\u3001\u5bb6\u52a1\u6e05\u6d01\u3001\u63a5\u9001\u670d\u52a1\u4ee5\u53ca\u533b\u9662\u5c31\u8bca\u548c\u9884\u7ea6\u670d\u52a1\uff0c\u4ee5\u786e\u4fdd\u4ed6\u4eec\u611f\u5230\u5b89\u5fc3\u3001\u6709\u4ef7\u503c\u3002<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”3.\tDo you provide tube feeding services?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Yes. We do provide services for tube feeding<\/a> residents.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”4.\tHow do I arrange for a visit.” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|phone” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}”]<\/p>\n

\u5f53\u7136\u53ef\u4ee5\uff0c \u6b22\u8fce\u8054\u7cfb +607-818 0388 \/ +6016-822 2599<\/a> .<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”5.\tDo you have an age restriction?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|tablet” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\u6709\u7684\u3002 \u6211\u4eec\u6b22\u8fce55\u5c81\u4ee5\u53ca\u4ee5\u4e0a\u7684\u957f\u8005\u5165\u4f4f\u3002<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”6.\tWhat happens if I feel Gentle Hill isn\u2019t the right fit for me?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|tablet” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|tablet” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}”]<\/p>\n

\u6211\u4eec\u63d0\u4f9b\u4ece\u5165\u4f4f\u4e4b\u65e5\u8d77\u4e3a\u671f\u4e24\u5468\u7684\u8003\u8651\u671f\u3002\u5982\u679c\u60a8\u5728\u6b64\u671f\u95f4\u89c9\u5f97\u4e0d\u9002\u5408\uff0c\u6211\u4eec\u5c06\u63d0\u4f9b\u9000\u6b3e\u3002\u7136\u800c\uff0c\u5982\u679c\u60a8\u5728\u4e24\u5468\u8003\u8651\u671f\u540e\u51b3\u5b9a\u642c\u79bb\uff0c\u62bc\u91d1\u5c06\u4e0d\u4e88\u9000\u8fd8\u3002<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”7.\tHow do you handle medical emergencies?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|tablet” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|tablet” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Our caregivers are fully trained to handle emergencies, and we have a certified nurse on staff who is well-versed in all emergency protocols<\/a>. Additionally, our elder home is conveniently located just 5 minutes from Hospital Kulai (Hospital Temenggong Seri Maharaja Tun Ibrahim).<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”8.\tCan I visit residents anytime, or are there visiting hours?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”18px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” hover_enabled=”0″ title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|tablet” body_font_size_tablet=”16px” body_font_size_phone=”16px” body_font_size_last_edited=”on|tablet” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\u6211\u4eec\u6b22\u8fce\u60a8\u901a\u8fc7\u9884\u7ea6\u524d\u6765\u63a2\u8bbf\uff0c\u63a2\u8bbf\u65f6\u95f4\u4e3a\uff1a\u6bcf\u5929\u7684\u4e0a\u53489:00\u201311:00\uff0c\u4e0b\u53482:00\u20134:00\uff0c\u4ee5\u53ca\u665a\u4e0a7:00\u20138:00\u3002\u8bf7\u63d0\u524d\u8054\u7cfb\u6211\u4eec\u5b89\u6392\u63a2\u8bbf\u65f6\u95f4\uff0c\u6211\u4eec\u4e0d\u63a5\u53d7\u76f4\u63a5\u6765\u8bbf\u3002\u90a3\u662f\u56e0\u4e3a\u6211\u4eec\u9700\u8981\u4fdd\u969c\u4f4f\u6237\u7684\u5b89\u5168\uff0c\u5e76\u4e3a\u60a8\u548c\u60a8\u7684\u4eb2\u4eba\u8425\u9020\u4e00\u4e2a\u6e29\u99a8\u6109\u5feb\u7684\u63a2\u8bbf\u4f53\u9a8c\u3002<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”9.\tDaycare services included with? ” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”16px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|tablet” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}”]<\/p>\n

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[\/et_pb_toggle][et_pb_toggle title=”10.\tDoes Gentle Hill accept Alzheimer’s disease residents?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”25px” open_icon_color=”#388c8c” open_use_icon_font_size=”on” open_icon_font_size=”25px” _builder_version=”4.27.2″ _module_preset=”default” title_font=”Cormorant Garamond|500|||||||” title_font_size=”28px” body_font=”Barlow||||||||” body_font_size=”16px” custom_margin=”-10px||||false|false” custom_margin_tablet=”-10px||||false|false” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|desktop” title_font_size_tablet=”20px” title_font_size_phone=”20px” title_font_size_last_edited=”on|tablet” custom_css_free_form=”selector:hover{|| background-color: #e6ebf0 !important;||}||selector h5:hover{|| color: #2e8586;||}” global_colors_info=”{}”]<\/p>\n

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[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

Frequently Asked QuestionsWe pride ourselves as a competitively-priced elder care. We provide a wide range of cost-effective solutions for elder care services in Johor. Contact us at +607-818 0388 \/ […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-678","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/pages\/678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/comments?post=678"}],"version-history":[{"count":32,"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/pages\/678\/revisions"}],"predecessor-version":[{"id":2826,"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/pages\/678\/revisions\/2826"}],"wp:attachment":[{"href":"https:\/\/gentlehill.my\/zh\/wp-json\/wp\/v2\/media?parent=678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}